Communication and Follow-Up Mechanisms

Even the best plans fail without consistent communication and follow-up.

Construction projects involve multiple teams, locations, and subcontractors — hence, a structured system is essential.

1. Communication Plan

Defines how information will be shared and tracked.

2. Reporting Tools

• Dashboards and Progress Charts – Visual overview of schedule, cost, and productivity.
• Meeting Minutes (MoM) – Document decisions and assign action items.
• Change Logs – Track and control variations.
• Follow-Up Registers – Ensure accountability for pending issues.

3. Communication Best Practices

• Keep communication structured but flexible.
• Use visual aids (charts, dashboards, BIM models).
• Encourage two-way updates — feedback loops are crucial.
• Record and archive all official communications digitally.

4. Follow-Up Mechanisms

• Weekly Coordination Meetings with clear action items.
• Daily Stand-Ups for short-term priorities (especially for site teams).
• Escalation Protocols for unresolved issues.
• Performance Reviews tied to milestones and KPIs.

Module Summary

• The WBS forms the foundation of planning and control.
• Work packages translate scope into measurable deliverables.
• A clear organizational structure enhances accountability and communication.
• Kickoff meetings align all stakeholders at the project’s start.

Effective communication and follow-up keep the project on course.