1. Quality Audits
A quality audit systematically evaluates whether processes comply with standards and produce desired outcomes.
Types of Quality Audits
Audit Deliverables
- Non-Conformance Reports (NCRs)
- Corrective & Preventive Action (CAPA) Logs
- Audit Summary & Improvement Plan
2. Quality Training Programs
- Conduct induction sessions on project quality plans.
- Train supervisors in inspection & test plan (ITP) procedures.
- Refresh workers on workmanship standards and common defect prevention.
- Use toolbox sessions and visual guides at the site for daily reinforcement.
3. Supplier Quality Involvement
- Pre-qualify suppliers based on quality certifications (e.g., ISO 9001).
- Include QA clauses in purchase orders and contracts.
- Conduct supplier audits and rate them on delivery, consistency, and complaint history.
- Develop long-term partnerships for continuous improvement.
“Quality is everyone’s job — from site worker to supplier.”