Even well-managed projects face deviations; the goal is to document, evaluate, and resolve them systematically.
1. Common Claim Types
2. Change Order Workflow
- Identify variation through RFI or Site Instruction.
- Quantify cost and time impact.
- Submit a formal Change Order Request (COR).
- Review & approval by PM / Client.
- Update contract value and schedule.
3. Dispute Resolution Mechanisms
- Negotiation / Mediation: First level; informal and fast.
- Dispute Review Board (DRB): Independent panel for large projects.
- Arbitration: Binding resolution per contract clause.
- Litigation: Last resort through courts.
“The best way to win a dispute is to avoid one — through clear documentation and timely communication.”
Module Summary
- Delivery methods (DBB, DB, CM, EPC) define project structure and risk sharing.
- Procurement and bidding require transparency and technical diligence.
- Strong contractor communication ensures coordinated progress.
- Scheduling and submittal control link planning with field execution.
- Quality, safety, and resource management sustain on-site performance.
Structured claim and change-order processes protect project interests.